Dental Receptionist Jobs in Ephrata, PA
A Dental Receptionist is an essential part of the dental care team, providing crucial administrative support for dental practitioners and ensuring smooth operation of the dental office. They are responsible for scheduling patient appointments, updating patient records, billing and insurance tasks, and providing excellent customer service by answering patient enquiries. Dental Receptionists also handle emergency cases by assessing the urgency and guiding patients accordingly. They may also be involved in reminding patients about their upcoming appointments and follow-ups, thus contributing significantly to the patient care aspect of the dental office.
Being the first point of contact for patients, communication skills and professionalism are key assets for a Dental Receptionist. Computer literacy and knowledge of dental software are important as well. Some dental offices may prefer a Dental Receptionist with Certified Dental Receptionist (CDR) certification, as it showcases their competency in the role. Prior experience in customer service roles like a Call Center Agent or a Front Desk Associate would be beneficial. Additionally, a Medical Secretary in other healthcare settings could transition smoothly into the role of a Dental Receptionist. It's vital that they have a comprehensive understanding of medical terminologies, as well as the ability to multitask in a fast-paced environment.

- Schreder Dental
- Lancaster, PA (15 miles from Ephrata, PA)
- 7 days ago
- Schreder Dental
- Lancaster, PA (15 miles from Ephrata, PA)
- 7 days ago
preferred Knowledge of dental terminology and procedures X-Ray certification ideal Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Company...
Monitor Dentrix reports to locate unscheduled treatment. Provide checkup calls to all emergency and complex cases....
Dental Director Needs in New Hampshire and Massachusetts
- Lebanon, PA (16 miles from Ephrata, PA)
- 19 hours ago
- Lebanon, PA (16 miles from Ephrata, PA)
- 19 hours ago
Lebanon, NH or Belmont, NH or Worcester, MA | Dental Director | 350-400/k | 4day work week Employed position 800 per day Relocation 35% Collections bonus Profit sharing & Health Insurance...
- Parkesburg, PA (19 miles from Ephrata, PA)
- 6 days ago
- Parkesburg, PA (19 miles from Ephrata, PA)
- 6 days ago
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
- Lancaster, PA (10 miles from Ephrata, PA)
- 7 days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 7 days ago
The Role : Elite Dental LLC in Lancaster, PA is hiring Dental Receptionists to join our talented and dedicated team....
Bilingual Front Desk Receptionist (Lancaster)
- Lancaster, PA (10 miles from Ephrata, PA)
- 19 days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 19 days ago
The Role : Elite Dental LLC in Lancaster, PA is hiring bilingual Dental Receptionists to join our talented and dedicated team....
- Sinking Spring, PA (12 miles from Ephrata, PA)
- 45+ days ago
- Sinking Spring, PA (12 miles from Ephrata, PA)
- 45+ days ago
terminology Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications Previous experience in a dental or medical office setting...
Demographic Data for Ephrata, PA
Moving to Ephrata, PA? Find some basic demographic data about Ephrata, PA below.
Dental Receptionist Online Courses and Training Opportunities
Title Synonyms
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Salary for Dental Receptionist Jobs in Ephrata, PA
Required or preferred licenses and certifications for Dental Receptionist positions.
Highest Education Level
Dental Receptionists in Ephrata, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dental Receptionist position
- Analytical Skills
- Dentrix
- New Employee Orientation
- Dentures
- Dental Terminology
- Patterson EagleSoft
- Orthodontics
- Denticon
- Dentrix Ascend
- Oral Surgery
- Financial Arrangements
- Open Dental
- Business Leadership
- Dental Billing
- General Anesthesia
- Credit Card Processing
- Practice Management
- Patient Scheduling
- Front Office
- Treatment Planning
- Patient Satisfaction
- Insurance Billing
- Insurance Claims
- Payment Processing
- Insurance Verification
- Ethical
- Patient Care
- Scheduling Appointments
- File Management
- Claims
- Accounts Receivable
- HIPAA
- Reception
- Administrative Skills
- Inbound/Outbound Calling
- General Office Duties
- Billing
- Collections
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Spanish
- Interpersonal Skills
- Filing
- Regulations
- Policy Development
- Team Building
- Bilingual
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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