Dental Front Desk

We are looking for a friendly, organized, and customer-focused Dental Front Desk Receptionist to join our dental team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring smooth day-to-day operations at the front desk.

Key Responsibilities:

• Greet and check in patients with professionalism and warmth

• Answer incoming phone calls, respond to inquiries, and schedule appointments

• Verify patient insurance coverage and benefits

• Collect payments and handle billing transactions

• Maintain up-to-date patient records in practice management software

• Confirm appointments and manage cancellations/reschedules

• Coordinate with clinical staff to optimize scheduling and patient flow

• Handle administrative duties such as filing, faxing, scanning, and mail

Qualifications:

• Previous experience in a dental or medical front desk role preferred

• Familiarity with dental insurance and billing (PPO, HMO, Medicaid, etc.)

• Proficiency in dental software (e.g.,Open Dental) is a plus

• Excellent communication, customer service, and organizational skills

• Reliable, punctual, and able to multitask in a fast-paced environment