Dental Receptionist Jobs in Durham, NC
A Dental Receptionist is an essential part of the dental care team, providing crucial administrative support for dental practitioners and ensuring smooth operation of the dental office. They are responsible for scheduling patient appointments, updating patient records, billing and insurance tasks, and providing excellent customer service by answering patient enquiries. Dental Receptionists also handle emergency cases by assessing the urgency and guiding patients accordingly. They may also be involved in reminding patients about their upcoming appointments and follow-ups, thus contributing significantly to the patient care aspect of the dental office.
Being the first point of contact for patients, communication skills and professionalism are key assets for a Dental Receptionist. Computer literacy and knowledge of dental software are important as well. Some dental offices may prefer a Dental Receptionist with Certified Dental Receptionist (CDR) certification, as it showcases their competency in the role. Prior experience in customer service roles like a Call Center Agent or a Front Desk Associate would be beneficial. Additionally, a Medical Secretary in other healthcare settings could transition smoothly into the role of a Dental Receptionist. It's vital that they have a comprehensive understanding of medical terminologies, as well as the ability to multitask in a fast-paced environment.
- Raleigh, NC (9 miles from Durham, NC)
- 11 days ago
- Raleigh, NC (9 miles from Durham, NC)
- 11 days ago
We are a well established Endodontic Specialty Office. We are looking for a receptionist. The candidate should be able to schedule patients, verify insurances and take payments. We are looking for...
- Chapel Hill, NC (8 miles from Durham, NC)
- 3 hours ago
- Chapel Hill, NC (8 miles from Durham, NC)
- 3 hours ago
Department: ASOD Periodontology-436530 Career Area: Health Professional (Physician/Nurse/Other) Is this an internal only recruitment?: Yes Posting Open Date : 06/13/2025 Application Deadline:...
- Raleigh, NC (21 miles from Durham, NC)
- 1 day ago
- Raleigh, NC (21 miles from Durham, NC)
- 1 day ago
About the Practice Carolina Pediatric Dentistry has a reputation for being among the best pediatric dental care providers for patients and their families in the greater Raleigh, NC area and across...
Assistant Dental Office Manager
- Wake Forest, NC (19 miles from Durham, NC)
- 11 days ago
- Wake Forest, NC (19 miles from Durham, NC)
- 11 days ago
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical...
- Wake Forest, NC (19 miles from Durham, NC)
- 17 days ago
- Wake Forest, NC (19 miles from Durham, NC)
- 17 days ago
About the Practice Carolina Orthodontics and Children's Dentistry's AB&B Management is the central billing office for multiple dental practices that provides the following services without patient...
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Dental Receptionist Online Courses and Training Opportunities
Title Synonyms
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Salary for Dental Receptionist Jobs in Durham, NC
Required or preferred licenses and certifications for Dental Receptionist positions.
Highest Education Level
Dental Receptionists in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dental Receptionist position
- New Employee Orientation
- Dental Implants
- Dentrix
- Dentures
- Dental Terminology
- Patterson EagleSoft
- Denticon
- Orthodontics
- Dentrix Ascend
- Financial Arrangements
- Open Dental
- Treatment Plan Presentation
- Business Leadership
- Insurance Knowledge
- QSI
- Dental Billing
- Credit Card Processing
- Practice Management
- Patient Scheduling
- Treatment Planning
- Front Office
- Patient Satisfaction
- Insurance Billing
- Insurance Claims
- Insurance Verification
- File Management
- Patient Care
- Ethical
- Scheduling Appointments
- Claims
- Accounts Receivable
- HIPAA
- Reception
- Inbound/Outbound Calling
- Billing
- Collections
- General Office Duties
- Administrative Skills
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Team Building
- Bilingual
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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