Dental Receptionist Jobs in Massachusetts
A Dental Receptionist is an essential part of the dental care team, providing crucial administrative support for dental practitioners and ensuring smooth operation of the dental office. They are responsible for scheduling patient appointments, updating patient records, billing and insurance tasks, and providing excellent customer service by answering patient enquiries. Dental Receptionists also handle emergency cases by assessing the urgency and guiding patients accordingly. They may also be involved in reminding patients about their upcoming appointments and follow-ups, thus contributing significantly to the patient care aspect of the dental office.
Being the first point of contact for patients, communication skills and professionalism are key assets for a Dental Receptionist. Computer literacy and knowledge of dental software are important as well. Some dental offices may prefer a Dental Receptionist with Certified Dental Receptionist (CDR) certification, as it showcases their competency in the role. Prior experience in customer service roles like a Call Center Agent or a Front Desk Associate would be beneficial. Additionally, a Medical Secretary in other healthcare settings could transition smoothly into the role of a Dental Receptionist. It's vital that they have a comprehensive understanding of medical terminologies, as well as the ability to multitask in a fast-paced environment.

Associate Director of Dental Services
- Harbor Health Services, Inc
- Mattapan, MA
- 10 hours ago
- Harbor Health Services, Inc
- Mattapan, MA
- 10 hours ago
Harbor Health is seeking a talented Associate Director of Dental Services to join our Dental Leadership Team. Harbor Health operates 4 Dental Clinics located in Boston, Plymouth, Hyannis and...

- Advantage Dental Oral Health Center
- Westborough, MA
- 10 hours ago
- Advantage Dental Oral Health Center
- Westborough, MA
- 10 hours ago
Req :2545 A supportive team, patient-first mentality, and an industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career? Let's connect to...
- Fitchburg, MA
- 6 hours ago
- Fitchburg, MA
- 6 hours ago
Location: Fitchburg, MA Category: Professional (Staff Member) Posted On: Tue Jul 29 2025 Job Description: General Statement of Duties: The purpose of the classification is to coordinate a special...
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
Receptionist/Front Desk (Milton) squareSmiles/dotSmiles Orthodontics 25 Bryant Aveneue near Granite Avenue compensation: Salary will be reflective of experience employment type: experience level:...
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists....
charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience Dentrix...
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,...
un Dental Office Manager (Worcester) Worcester Quality Dental P.C. 715 Pleasant St compensation: Competitive, based on experience employment type: experience level: senior level job title: Dental...
Patient Coordinator Springfield, Massachusetts Cortland Dental & Braces General Dentistry - General Dentistry Support 10692 USD $18.00/Hr. USD $23.00/Hr. Job Description Overview Work for apany...
un Experienced Front Desk Manager Needed compensation: Commensurate with experience plus an opportunity to participate in our quarterly bonus program. employment type: job title: Experienced Front...
We’re Hiring: Dental Front Office Coordinator Lead! *3-5 years of Dental experience required Wayland Dental proudly champions a patient-centric approach, fostering exceptional patient experiences,...
NOW HIRING Front Desk Plymouth Orthodontics Plymouth
- Plymouth, MA
- 8 days ago
- Plymouth, MA
- 8 days ago
un NOW HIRING Front Desk | Plymouth Orthodontics | Plymouth Plymouth Orthodontics | Plymouth image 1 of 2 compensation: $24.00 - $27.00 per hour employment type: job title: Front Desk SUPERSTAR...
Practice Administrator - School of Dental Medicine Tufts University
- Boston, MA
- 9 days ago
- Boston, MA
- 9 days ago
Overview Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Since its founding in 1868, TUSDM has...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Dental Receptionist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Dental Receptionist Jobs in Massachusetts
Required or preferred licenses and certifications for Dental Receptionist positions.
Highest Education Level
Dental Receptionists in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dental Receptionist position
- Analytical Skills
- New Employee Orientation
- Dental Implants
- Dentrix
- Dental Terminology
- Patterson EagleSoft
- Treatment Plan Presentation
- Denticon
- CS SoftDent
- Orthodontics
- Dentrix Ascend
- Oral Surgery
- Financial Arrangements
- Open Dental
- Business Leadership
- QSI
- Dental Billing
- Credit Card Processing
- Patient Scheduling
- Practice Management
- Patient Satisfaction
- Treatment Planning
- Front Office
- Insurance Billing
- Insurance Claims
- Payment Processing
- Insurance Verification
- Patient Care
- File Management
- Ethical
- Scheduling Appointments
- Claims
- HIPAA
- Accounts Receivable
- Reception
- Collections
- Inbound/Outbound Calling
- Billing
- General Office Duties
- Administrative Skills
- High School Diploma
- Friendliness
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Filing
- Team Building
- Policy Development
- Regulations
- Bilingual
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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