Benefit Insights

Redlands Precious Smiles is a private, full-service dental practice specializing in general and cosmetic dentistry. Our professional, courteous, and efficient staff provide patients with top-quality and personalized care using the most up-to-date equipment, expert knowledge, and years of experience. As a small family-run office we have built meaningful relationships with our patients and are proud of our reputation for integrity. Our goal is to help all our patients look their best, feel great and enjoy the peak of health inside and out.

We are looking to hire a personable Dental Receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. As our Dental Receptionist, your responsibilities will include answering phones, creating rapport with patients, entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements and should have basic knowledge of the Medi-Cal program, dental insurance, and claim appeals process.

Candidates must be CPR certified and be vaccinated against COVID-19 to be considered. In addition, candidates must be bilingual English/Spanish speakers.

Dental Receptionist Responsibilities:

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Knowledge in the Medi-Cal program and obtaining Medi-Cal eligibility for Medi-Cal patients
• Communicating with medical insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dental Receptionist Requirements:

• CPR certification and COVID-19 vaccination required.
• Bilingual English and Spanish required.
• Proven experience working in a dental office.
• Basic knowledge of dental terminology.
• Proficient in dental practice management software (Dentrix, Eagle Soft, etc).
• Knowledge of EZ2000 or open dental software is extremely advantageous.
• Working knowledge of general administrative practices.
• Excellent telephone etiquette.
• Exceptional organizational skills.
• Outstanding customer service skills.
• Basic knowledge in insurance billing and Medi-Cal process

Why You’ll Love Us:

Redlands Precious Smiles is both our name and our mission. We love putting beautiful smiles on our patients' faces but work just as hard to maintain strong, healthy teeth underneath. Our goal is to help all our patients look their best, feel great and enjoy the peak of health inside and out. Coming to Redlands Precious Smiles for dental care is like visiting with your oldest and nicest friends.

• Benefits: We provide dental insurance and a generous year-end bonus to our staff.
• Working Hours: Our office is open Monday through Wednesday from 9:30 AM to 5:30 PM with a one-hour lunch, and open Thursdays from 9 AM to 6 PM with a one-hour lunch.
• 3-Day Weekends: We are closed Fridays, Saturdays, and Sundays.
• COVID-19 Considerations: All patient’s temperatures are screened upon entry. Our office has hand sanitizers in place, and we are enforcing social distancing. Patients are scheduled according to CDC guidelines. N94s, KN95s, eye protection, face shields, and full-body protective gowns are available for use, and we are utilizing room purifiers. Modified guidelines are in place for vaccinated patients.

If interested in joining our team, please submit your resume by clicking “Apply” on this page. We look forward to hearing from you and will be in touch soon!