Dental Front Desk

Job Description
Exciting Opportunity at a Well-Established Multi-Specialty Practice!

Are you an experienced customer service professional with a background in dental offices? Do you bring energy, positivity, care, and a strong work ethic to everything you do? If so, we want to hear from you!

Apply today to become a valuable member of our dynamic, patient-focused team!

Responsibilities:

• Check in patients upon arrival, ensuring all forms and documentation are complete
• Present treatment plans clearly and professionally to patients, answering questions and ensuring understanding
• Check out patients after appointments, collecting payments and scheduling follow-ups
• Answer and manage incoming calls professionally and efficiently
• Schedule patient appointments accurately and in a timely manner
• Register new patients according to established office protocols
• Verify and update patient and insurance information
• Enter all relevant patient data into the system accurately
• Maintain and manage patient records in compliance with privacy and security regulations
• Monitor and fill cancellations and/or no-show appointments as needed

Requirements:

• Demonstrate excellent customer service and communication skills
• Detail-oriented with strong organizational abilities
• Comfortable working in a fast-paced, team-oriented environment
• Proficient in Microsoft Word, Excel, and Gmail
• Familiarity with dental or medical practice software is a plus
• Must pass a background check

Education and Experience:

• High school diploma or equivalent required
• Minimum of 1 year experience in a medical or dental office (required)
• Knowledge of dental terminology, procedures, and diagnoses is a plus
• Competent in general administrative and clerical procedures

Personal Qualities:

• Superb interpersonal skills; ability to build rapport quickly with patients and team members
• Strong verbal and written communication
• Dedication to providing outstanding patient experiences
• Team player with a collaborative mindset

Benefits:

• Competitive pay: $19.00 – $22.00 per hour
• 401(k)
• Health, dental, vision, and life insurance
• Disability benefits
• Paid time off
• Employee discounts

Schedule: Monday to Friday
Work Location: In person
Medical Specialty: Surgery

We pride ourselves on delivering a seamless, comprehensive, and personal experience to every patient. If you meet the above qualifications and are looking for a supportive team and a rewarding role, please submit your resume for consideration.