Dental Patient Care Coordinator

We love and care for kids and want to help them develop beautiful and healthy smiles! Do you?

Do you have a great attitude and want the opportunity to grow personally and professionally?

If so, we want to meet you! We are a premier pediatric and orthodontic practice growing by leaps and bounds!

We are seeking an energetic, optimistic front office TEAM member in our administrative department, who demonstrates EXCELLENT communication skills with both kids and their parents.

We place a high value on the ability to establish meaningful relationships with our patients and co-workers.

We are looking for someone who has great communication skills over the phone and in person.

If you would like to be considered for the position please apply to our ad by describing how you will
provide value to our patients and practice and we will reach out to schedule a time to meet!

Please check out our website to learn more about our awesome practice and team. www.myKIDSdds.com
We look forward to hearing from you soon.

You will be responsible for the following:

• Greet and engage patients with respect and a smile.
• Use multiple computer programs to manage data and chart tasks related to patient information.
• Communicate with patients about their status and condition through emails, phone calls, texts, and face-to-face conversations.
• Maintain and update patient accounts with contact information, insurance, and financial information in a confidential manner.
• Schedule patient visits and answer questions, including billing and preparation.
• Maintain a clean, sterile, and patient-centric working environment.
• Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

Examples of tasks performed include: checking out patients after their visit, presenting paperwork to patients, insurance work, and answering phone calls.

You will be required to possess the following:

• One (1) or more years of practical experience, including medical or dental front desk experience and medical or dental insurance verification experience preferred.
• Detailed oriented and comfortable working in a fast-paced office environment.
• Commitment to being punctual and reporting to work on time.
• Ability to act with integrity, professionalism, and confidentiality.
• Desire and ability to learn new skills and be a team player.
• Exceptional written and verbal communication skills.
• Strong interpersonal skills and the desire for professional growth.
• Be organized and possess a superior knowledge of dentistry and dental terminology.