Chief Dental Officer

  • Community Health Connections
  • Fitchburg, Massachusetts
  • Full Time

Essential Job Functions:

  1. Provides hands-on dental care in a variety of settings while achieving the highest levels of appropriateness, quality, efficiency, accessibility and responsiveness.

Performance expectations :

  • Maintains full appointment schedule for office practice and other settings
  • Meets patient needs as they arise
  • Utilizes state-of-the-art diagnostic and treatment techniques and delegates and refers care as appropriate
  • Maintains necessary credentialing, licensure and continuing education requirements
  • Provides a full range of general dental services within the dentist’s defined scope of training
  • Demonstrate understanding and commitment of the health center mission
  • Demonstrate understanding and commitment to the established CHC Values and Standards
  • Provides clinical leadership of dental program.

Performance expectations:

  • Supervise clinical staff (Dentists, Residents, Dental Assistants & Hygiene Students)
  • Ensure clinic’s compliance with all regulatory requirements (e.g., OSHA, DPH, HRSA)
  • Evaluat and add additional services provided by the organization
  • Develop, implement and maintain dental policies and procedures related to clinical operations
  • Oversee the clinic’s quality assurance program
  • Oversee the clinic’s infection control program
  • Oversee protocols for the maintenance of all clinical equipment
  • Develop, implement and maintain clinical protocols for the delivery of patient care services
  • Develop protocols for the management and resolution of patient complaints
  • Develop and oversee the system used to report and resolve incidents within the dental program
  • Determine the dental products to be used in the clinic

Working Conditions and Physical Effort

  • Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odors and/or loud noises
  • Moderate physical activity. Requires handling average-weight objects up to 15-20 pounds, assisting patients and standing and/or walking for most the day
  • Will work with blood or blood-borne pathogens and will require OSHA training
  • Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment

Knowledge, Skill and Technical Qualities

  • Ability to maintain quality, safety and/or infection control standards
  • Thorough knowledge of the principles and practices of modern dentistry and oral surgery
  • Thorough knowledge of dental terminology and dental science
  • Thorough understanding of the theories, methods and procedures for the prevention of dental diseases and the required corrective treatment
  • Knowledge of community-based dental environment
  • Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments
  • Knowledge of current principles, methods and procedures for the delivery of dental evaluations, diagnosis and treatment
  • Knowledge of related accreditation and certification requirements
  • Knowledge of ethical and legal standards for the delivery of dental care
  • Ability to observe, assess and record symptoms, reactions and progress
  • Knowledge of relevant drugs and non-pharmaceutical patient care aides and ability to prescribe dosage and instruct patients in correct usage
  • Ability to develop and implement individualized dental care plans for patients

Behavioral Qualities

  • Displays outstanding leadership skills
  • Able to work effectively at all levels in a collaborative team environment
  • Able to offer guidance and supervision in a constructive and appropriate manner
  • Able to effectively lead staff meetings to review team progress in meeting financial and productivity goals for the dental program
  • Responds constructively to pressure situations and time limits
  • Places a high value on personal and departmental performance excellence
  • Adheres to office dress code and standards of behavior
  • Maintains patient confidentiality
  • Uses sick time appropriately

Education/Licensure Requirements

  • DDS or DMD degree from an accredited college or university with major course work in general dentistry
  • Current licensure in the state of Massachusetts
  • Valid DEA license to prescribe narcotics
  • Current CPR/AED certification
  • Min 7 yrs dental experience
  • Min 5 yrs leadership role preferred
Job ID: 523397808
Originally Posted on: 6/2/2026

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