Dental Front Desk/Treatment Coordinator

OVERVIEW

Join our boutique dental practice in the heart of Miami Beach. We are a sophisticated, patient focused team looking to hire a Dental Front Desk/Treatment Coordinator. Your energy and organizational skills will be the heartbeat of our dental practice. Salary commensurate with experience. Must have experience.

REQUIREMENTS

-Experience in a dental office setting including front desk and office management.
-Strong knowledge of dental terminology, codes, and billing
-Excellent computer skills including proficiency in dental office management software (Opendental, Dentrix).
-Ability to verify insurance benefits accurately
-Strong organizational skills
-Knowledge of HIPAA regulations to ensure patient confidentiality at all times.

DUTIES

-Greet patients and answer calls/texts warmly and professionally, addressing patient inquiries promptly and efficiently.
-Manage appointment scheduling using dental practice management software and coordinating with clinical staff to optimize daily workflows.
-Verify insurance coverage, benefits, and follow-up.
-Assist patients with intake procedures, including collecting medical history, updating personal information, and explaining treatment plans clearly.
-Answering calls and texts addressing patient inquiries promptly and efficiently.
-Collaborate with clinical staff to coordinate care plans while managing front desk duties such as appointment reminders and patient check-in/out procedures.