Dental office receptionist

We are seeking a friendly, organized, and professional Dental Scheduler/Receptionist to join our dental team.

The ideal candidate will be the first point of contact for patients and will play a key role in creating a positive patient experience.

This role involves scheduling appointments, managing patient records, verifying insurance, and ensuring the front desk operates smoothly.

MUST HAVE MIN 1 YEAR RECEPTIONIST EXPERIENCE

* Greet patients warmly and professionally in person and over the phone
* Schedule, reschedule, and confirm dental appointments
* Manage the appointment calendar to optimize provider schedules
* Verify patient insurance eligibility and benefits prior to appointments
* Collect and enter patient information and update electronic records accurately
* Handle patient check-ins and check-outs efficiently
* Process payments, co-pays, and balances
* Respond to phone calls, emails, and messages promptly and courteously
* Maintain confidentiality of patient records in compliance with HIPAA
* Communicate with dental staff regarding patient flow and scheduling issues
* Perform general office duties such as filing, scanning, and data entry